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File Damage or Corruption – Troubleshooting Guide – Graphisoft Community.
3D Ekspert – Abikeskus – Bug Reporter – Kasutusjuhendid. BIM Manager Program on Graphisoft Learn ) to ARCHICAD What is GRAPHISOFT Bug Reporter? GRAPHISOFT Bug Reporter is a program for reporting bugs, errors, crashes or other incorrect functionality. I downloaded archicad 23 and the program doesn’t start. Did you manage to send the crash report to us via the Bug Reporter?
Archicad doesn’t work, the program doesn’t start – Graphisoft Community
It’s annoying enough that your expensive software keeps crashing at all – the subsequent bug report, asking you to waste even more time filling out bug reports feels a bit like a [moderated].
I suggest that the bug reporter should be an opt-in feature controlled in Archicad settings. Until that time:. Easy as that – you’ve just saved yourself unnecessary additional annoyance when your AC crashes. I hope that anyone that gets bugs often, is sending the report off, taking note of the bug number and following it up with their local Archicad support to find out what the problem is. It could be a problem unique to that user that is easily fixed, or it could be an actual software bug that will affect many more users, so many will benefit from the problem being solved.
I do agree though, that it would be nice to be able to cancel the bug reporter, like we could in older versions. Then the bug reporter came up and I didn’t want to send of the report as I was sure was sure it was my fault. I wish it wasn’t necessary, but the known ‘crash on quit’ problem in macOS Monterey means that every time I switch to a new job, and close the old window, I have to contend with the bug reporter.
It is time consuming and obviously an error which has been reported by many other users already. As this is the only reason the program has been crashing for me, I see no reason why I shouldn’t be able to cancel the bug report. I understand that the reporting system is important to catch new and widespread problems, but the hindrance to workflow is overwhelming at the moment! One of the first things I always do immediately after installation is delete GSReport. Since the times of 7. I’m having several crashes daily since I upgraded to Monterey.
Only with Archidad, all the rest of my computer works like a charm. I’m using AC25 spanish full version. As a matter of fact I have erased the bug-reporter app, tired of waiting it to end after every crash.
Pleasant crash reporter. Graphisoft Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Help Sign In. How to disable Archicad Bug Reporter. JiriAus Participant. Right-click Archicad app and select “Show package contents” 3.
All forum topics Previous Topic Next Topic. Barry Kelly Moderator. The bug reporter should not be appearing often enough to annoy anyone. If it is, there is obviously a problem that should really be fixed rather than ignored.
I had a crash this morning when Archicad did not start properly. I plugged my license in while it was starting, it froze and I had to force quit. Had to force quit the bug reporter as well rather than just cancel it. Restarted with the license plugged in first and all has been fine since. One of the forum moderators. Versions 6. BriAUS Newcomer. In response to Barry Kelly. First of all, thanks Jiri for sharing the temporary fix. Ignacio Expert. In response to BriAUS. In response to godi.
What version and build of Archicad are you using. So far only version 25 build or 40xx is compatible. Earlier version will never be compatible. That is your choice of course. But now, how are you going to find out what is causing the crashes? This is the elegant way of doing it, GS. Below, compare with your way. Preview file.
Post Reply. Start a new conversation! Create new topic. Related articles. Latest solutions. BIMcloud basic backup not working. File Recovery tries to open in old Education licen Student license not working. Forum for beginers? View all. Most liked posts. Subject Likes Re: Student license not working.
Re: How to disable Archicad Bug Reporter. Still looking? Browse more topics Back to forum. See latest solutions Accepted solutions. Start a new discussion! Re: Student license not working.
Archicad plugin installation Issue.
Graphisoft Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Увидеть больше Sign In. Design forum. Csaba Kezer Graphisoft. Depending on the feedback from this Preview period we plan to release this package publicly in a couple по этой ссылке weeks time.
Labels: Labels: Archicad. All forum topics Previous Topic Next Topic. The update is now tested and passed for the USA version as well! DGSketcher Rockstar. I have just uninstalled and gone back to UKI. First day using it and had more crashes this morning than I had all last year All нажмите чтобы перейти splats have graphisoft bug reporter archicad 21 free passed back to HQ hopefully you can identify the problem. Will try again when is officially released.
Hi Graphisoft bug reporter archicad 21 free, I am sorry to hear that. Did you contact your reseller with your crashes, or just sent in your crash reports through our bug reporter app? If you could send me a bug ID from one of your crashes then it would be easier for us to pinpoint what issues have you run into with the Update Build. Hi Csaba, The reports were sent in through the bug reporter. I have no residual. RPT files which might be down to the reinstall?
I can’t put my finger on it but any display issues in AC21 seem to spring from their use. It may be migratory as this project was started in AC The crashes I experienced yesterday occurred in plan view. I removed a small triangular section of wall which seemed to fix основываясь на этих данных problem.
The top of the wall was coincidental with the cut plane. Moving the cut plane up stopped the crashes. The same complex wall is used throughout the project and hasn’t been a problem graphisoft bug reporter archicad 21 free now. It is a equivalent to a composite wall e. Unfortunately when I then switched to the foundation plan which contains numerous complex walls AC21 crashed again.
At this point I gave up and did the reinstall which is working quite happily. Hope that helps. Graphisoft bug reporter archicad 21 free for the additional info Trevor! Yes, I believe the uninstall cleared the rpt files from your computer.
I’m not sure if we can use the recovery database. Can you send me a copy of your project in PM by any chance? That would be the most жмите сюда way for us to detect which one is your problem and how to fix it. I’m impressed. Crash source has been found and a fix should be in the final update when it is released. SenecaDesignLLC wrote: english update for mac breaks export to twinmotion, submitted the crash report through the bug reporter edit: however i can use the sync feature just fine.
Paul King Expert. Aaron Bourgoin Advisor. Just to confirm: this is still the Preview version, right? Post Reply. Didn’t find the answer?
Start a new discussion Create new topic. Related articles. Latest solutions. I’m trying to drill a hole in the railing wall. The Roof looks different than what I first created What should I do if the wall connection is abnorma Wall extrusion edit for french provincial look.
Pasting a mesh from one Archicad file to another p View all. Most liked posts. Just finished my so far most complex expression AC 25 Cabinets. Re: Hotspots visible in symbol fill. Graphisoft bug reporter archicad 21 free looking? Browse more topics Back to forum. See latest solutions Accepted solutions. Start a new discussion! Create new topic. Archicad Wall Framing Object.
Graphisoft bug reporter archicad 21 free.Archicad 21 Download and Installation
The log files are located at:. See the following Help Center article for details. Mailboxes database corruption can cause similar issue as above or prevent the user list to appear in the Messages panel of the Teamwork panel. This way messaging, requesting and granting elements is not possible. The Messages database file must be deleted and it will be rebuilt upon restarting the server and services. Not a must for troubleshooting, but in some cases you may need to manually stop and restart the BIM Server or BIMcloud services such as the previously mentioned cases where you need to delete certain databases.
Like Liked by 1 person. I tried to rename the earliest fdb file from the list, which I Copied and pasted in the desktop. Once I changed the name and extension the System asked me whether I am sure for this change and once I agreed, the screen started blinking on and off repeatedly. All icons and buttons are actually inactive… What do I do now? Like Like. You are commenting using your WordPress. You are commenting using your Twitter account.
You are commenting using your Facebook account. Notify me of new comments via email. Notify me of new posts via email. Home About us. Search for:. BIM Server log files The following folders contain the logs of the server computer and are useful for troubleshooting various connectivity issues of the BIM Server.
BIM Server Mailboxes database file Mailboxes database corruption can cause similar issue as above or prevent the user list to appear in the Messages panel of the Teamwork panel. BIMcloud Server Mailboxes database file Mailboxes database corruption can cause similar issue as above or prevent the user list to appear in the Messages panel of the Teamwork panel.
First day using it and had more crashes this morning than I had all last year All bug splats have been passed back to HQ hopefully you can identify the problem. Will try again when is officially released.
Hi DGSketcher, I am sorry to hear that. Did you contact your reseller with your crashes, or just sent in your crash reports through our bug reporter app? If you could send me a bug ID from one of your crashes then it would be easier for us to pinpoint what issues have you run into with the Update Build.
Hi Csaba, The reports were sent in through the bug reporter. I have no residual. RPT files which might be down to the reinstall? I can’t put my finger on it but any display issues in AC21 seem to spring from their use. It may be migratory as this project was started in AC The crashes I experienced yesterday occurred in plan view. I removed a small triangular section of wall which seemed to fix the problem.
The top of the wall was coincidental with the cut plane. Moving the cut plane up stopped the crashes. The same complex wall is used throughout the project and hasn’t been a problem until now.
It is a equivalent to a composite wall e. Unfortunately when I then switched to the foundation plan which contains numerous complex walls AC21 crashed again. At this point I gave up and did the reinstall which is working quite happily. Hope that helps. Thanks for the additional info Trevor! Yes, I believe the uninstall cleared the rpt files from your computer.
I’m not sure if we can use the recovery database. Are you having problems with other files? I would consider reinstalling ArchiCAD to see if this helps. I doubt it is something that you are doing inside the file that would cause the crashing and bug report.
In any event, you should definitely ask Graphisoft tech support for their help — perhaps there is something that they may be able to figure out. I want to let you know that i learned so much from your lessons.
Now i have the most ridiculous problem. When i want to save, this message apears: Cannot save Plan file. PLA that still retains the information. This has worked on a few occasions, but force-quitting is not something I would recommend. Saving incremental versions is always good.
This technique has saved me hours or even days of work before. The down side is that you will end up with many files. They can be erased after your project is done, though. I started having a major problem that my files would not open. The container load window would start the fully process. After totally freaking out all night long uninstalling and reinstalling Archicad without luck, I was finally able to merge the file onto a new file. I have then saved 4 different files in the event this happened again.
Shut down my computer to continue my work at home, only to find it has happened again. Please help. Here are some quick ideas to consider. Are you having problems with multiple files?
Perhaps it is a problem with your computer. Can you create a new file and do a bit of drawing, then save, close and reopen OK? Is there anything special about this file — perhaps a complex mesh or morph elements or lots of Solid Element Operations? These can cause issues in rare cases.
Can you open any of the files you merged your work into? Or merge them into a new file? Have you contacted Graphisoft tech support — they may be able to give you assistance. I wish you the best in saving your work and continuing your project!
By the way, how are you transferring the file? Eric, thank you so much for the info you gave me and for responding me as I was pretty preoccupied about this matter.. Thanks for giving us an update. You can use Dropbox. As this problem is in the same subject matter as above, I am curious if you have ever run into this issue. For example. I was working on a project all day, saving as I continued along with no errors.
Later in the day after I had closed that file and worked on other items, I went back to the file to open, but it would not locate. It had saved to a temporary file, but never notified me Archicad was doing this. When finally locating the file location, it was a text file not in any format related to Archicad.
I am able to go back to the old file on the server and open it, but it would not have any of the work I had recently done. The biggest frustration on this is that you cannot tell it is saving to that file. It gives you no warning. I thought it could be a server connection issue, as my files are saved to a server.
But even if I lost connection, the program should warn me that I cannot save and require me to save elsewhere. This has happened to me on a couple different projects, so it was not related to a bad file. Really confused. The temporary file you mentioned is actually not something you can open directly; it is in a special format that allows ArchiCAD to make very quick updates to keep your autosave up to date.
Note that while in general saving to a server is good, that if there are intermittent issues, then it may be best to save to your local disk, then when done for the day, copy it back to the server. Of course you would in that case have to be extra careful that no one else opened the server file and worked on it. Hi, Eric I have been having a problem with my Archicad 16 for some time now.
Now the problem is this, i sometimes run multiple files at the same time and sometimes mix-up the names so i end up saving a file hamid as something else and so on.
I know in PC every time you hit the save button it automatically saves the file to the default name.
